The developers are not able to customize which client's/project's/user's info is included - this is an "all or nothing" type of request. Please note: Clones are an exact replica of the original account's data in full. WHAT DATA IS INCLUDED WHEN MY ACCOUNT IS CLONED? The agent that you're working with on this request will be sure to keep you updated on the progress of your account clone. Your clone request cannot be submitted until all approvals are received.Ĭlones are generally processed in up to 14 business days, after all approval has been received and the request has been accepted by our developers. Once you've emailed us to initiate the clone, our Customer Success team will reach out to these parties on your behalf, to obtain this permission. In order to clone your data, Bill4Time requires written approval from:
IS ANY SPECIAL APPROVAL REQUIRED FOR CLONING AN ACCOUNT? These types of requests also need to be submitted via email (to include your original company ID in your message, and tell us whether or not you've already started a new account (if so, please include that company ID as well). To help ensure privacy and data security, all clone requests MUST come from a current system admin.
No matter what reason you're wanting to clone or transfer your data - our Customer Success team is here to help! Please keep reading to explore your options. Are you starting a new firm? Or perhaps your current partnership is dissolving and you want to move your historical data into a brand new Bill4Time account.
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